Privacy policy

Information clause for customers and cooperatives of Elprosys Spółka z o.o. seated in Gliwice

ElproSys Spółka z o.o. with registered seat in Gliwice, following the European standards included in particular in Regulation of the European Parliament and of the EU Council 2016/679 of 27 April 2016 on the protection of individuals with regard to the processing of personal data and on the free movement of such data and repeal of the Directive 95/46 / WE, whereas the protection of personal data of individuals is one of the fundamental rights enjoyed by citizens of the European Union, I inform that:

10.1. The Controller of your personal data is ElproSys Spółka z o.o. with registered seat in Gliwice, ul. Tarnogórska 140, entered into the register of entrepreneurs of the District Court in Gliwice under the KRS number: 0000137563;

10.2. The Controller processes the following categories of your personal data:
- name and surname,
- address,
- e-mail,
- contact phone number if it has been given,
- bank account number,
- number of the device: DiagProg3/DiagProg4. 

10.3. Your personal data will be processed with the following purpose(s):
- execution of an agreement on sales and services related to the sales of products such as warranty services,
- execution of an agreement on post-warranty services,
- marketing purposes, through so-called e-mailing. 

10.4. Your personal data will not be made available to other recipients.

10.5. Your personal data are processed during the execution of a sales agreement, during provision of services related to the subject of sale, and stored for 6 years from the performance of the last processing activity.

10.6. The basis for the processing of your personal data is:
- conclusion of a sales agreement regarding the products,
- giving consent to realization of marketing purposes. 

10.7. The Controller acquired your personal data in connection with the execution of a sales agreement. 

10.8. You have the right to:
- request from the Controller the access to your personal data,
- rectify and erase them or restrict their processing,
- raise objection to such processing,
- move the data,
- file a complaint with the supervisory authority,
- withdraw the consent to personal data processing.

10.9.  Your personal data are not subject to automated decision making, including profiling. 

10.10.  To undertake activities regarding the personal data, please contact us in writing at ElproSys Spółka z o.o. with registered seat in Gliwice, ul. Tarnogórska 140 or per e-mail at:

10.11. You have the right to file a complaint in case of identifying unlawful processing of the personal data. The complaint may be filed with the supervisory authority – Personal Data Protection Authority.

Cookies Policy

When reading the information on this website you remain anonymous. We only collect information about the traffic on our website. For this purpose we use cookie mechanism, ie. cookie files that are stored on your computer.

Services which require providing personal information

Personal data shall be provided when creating a client profile. Access to information stored in the database are merely technical staff responsible for the operation of services. E-mail addresses stored there ARE NOT DISTRIBUTED to other parties.



In our company we take very seriously the safety of the computers in the local network. We ensure that those involved in customer service are trained in the protection of personal data and your e-mail and other data are used only to contact you in the service business and the ongoing communication with our company.